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Set your Basic mailbox on Outlook for Mac

Once your  Basic mailbox has been created, go to Outlook on your Mac computer to set up your mailbox.

Outlook on a Windows computer? Use our manual for Outlook on Windows.

Outlook for Mac 2016
Follow these steps in Outlook for Mac 2016:

  1. Go to “Accounts” via the “Extra” menu.
  2. Click on the plus sign at the bottom left to add an account.
  3. Enter your e-mail address and continue.
  4. Select “IMAP / POP” in the menu and continue.
  5. Choose IMAP or POP in the drop-down menu (Read our selection guide) and enter the missing information. Check “Use SSL to connect” at the servers (see image). 
    Username: Enter your e-mail address
Password: Enter your password
Incoming e-mail server:
For IMAP (recommended): imap.mailprotect.be - Port 993
For POP3: pop3.mailprotect.be - Port 995
Outgoing e-mail server:
smtp-auth.mailprotect.be - Port 465

    Choose IMAP or POP in the drop-down menu and enter the missing information

  6. Click on “Add account” to add your account.
  7. Click on “More options” at the bottom and make sure that “Use info Incoming Server” is checked under “Authentication”. Click on “Ok” to close the window.
  8. Optional: Click on “Advanced” for additional recommended settings (see screenshots).

Additional settings: serversAdditional settings: folders

Additional settings: security

Outlook for Mac 2011
Follow these steps in Outlook for Mac 2011:

  1. Go to “Accounts” via the “Tools” menu.
  2. Click on the plus sign at the bottom left to add an account and choose “E-mail”.
  3. Enter your e-mail address and password and continue.
  4. Choose IMAP or POP in the drop-down menu (Read our selection guide) and enter the missing information. Check “Use SSL to connect” at the servers (see image). 
    Username: Enter your e-mail address
Password: Enter your password
Incoming e-mail server:
For IMAP (recommended): imap.mailprotect.be - Port 993
For POP3: pop3.mailprotect.be - Port 995
Outgoing e-mail server:
smtp-auth.mailprotect.be - Port 465

    Choose IMAP or POP in the drop-down menu and enter the missing information

  5. Click on “Add account” to add your account.
  6. Click on “More options” at the bottom and make sure that “Use info Incoming Server” is checked under “Authentication”. Click on “Ok” to close the window.
Tip: Delete e-mails from the server if you chose a POP configuration

Make sure your online mailbox has not become full, by deleting deleted e-mails there too. To do this, follow these additional steps:
Delete emails from the server in Outlook for Mac (POP only)

Updated on 25 March 2020

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